Freshers IT Job Opening at IBM
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Designation:
Associate Software Engineer - Level 2 Technical Support - ISL
Job Description:
The job involves providing Level 2 Support to the IBM Tivoli customers located world-wide. Handle the customer problem tickets based on severity and priority. Work as a member of Level-2 Technical Support team. Work on customer's problems reported for the Tivoli Security products. Duplicate the customer problems on various platforms for Security products. If required, coordinate with Level-1 as well as Level-3 to resolve customer problems. Be involved in training customers, domestic and foreign partners as well as peers, consultants and SE’s. Working/ Hands-on experience WAS Admin, Tivoli Identity Manager, Access Manager.
Desired Profile:
# 0 to 10 years of desired experience required# Required Qualification# B.E. / B.Tech. in Engineering (Comp. Science or IT) or Master's degree in Computer Sc. / M.C.A.# Minimum 16 or more years of education required# Required Skills - Technical and Non Technical# Operating Systems Unix & Windows
# Networking / TCP / IP troubleshooting
# Aix / Unix / Linux Administration
# Webspehere Apllication Server Admin
# Tivoli Security Identity or Access Manager
Required* Bachelor's Degree
* English: Fluent
Experience: 0 - 5 Years
Industry Type: IT-Software/ Software Services
Functional Area: Systems, EDP, MIS
Education: UG - B.Tech/B.E. - Computers
PG - M.Sc,MCA
Location: Pune
Keyword: Associate Software Engineer, Technical Support, M.C.A, Engineering, Unix, Windows
Contact: IBM India Pvt Limited
Website: https://jobs3.netmedia1.com/cp/search.jsp?trac=hp_in&jobati
Reference: SWG-0321194
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