Primaccess (MNC) Opening for Freshers

BPO Jobs for Freshers at Primaccess

Job Description:

Customer Support Executive/Helpdesk Coordinator/Call Coordinator Job Profile: Incident Management. Codesk Administrator (Call logging tool). Manage the day-to-day Operations of the Service Desk team. Handling Desktop calls. Supporting customers from all locations over the phone. Preparing daily reports based on calls response & resolution time. Education Qualification: Any Diploma or Graduate (Regular) + Good Communication Skills.
+ Should have minimum of 6 months to 2 years of experience in Data entry, Call center, Helpdesk / Back office admin
+ Should have worked in any client support (Email/Voice/Chat)roles.

About Company:

Primaccess Technologies Pvt. Ltd. is a value-driven professionally managed e-business integration and technology Services Company providing wide range of IT consulting and outsourcing services with over 5 years of experience in the IT industry.

We are committed to developing solutions that are simple to use and cost-effective, that meet the specific set of needs defined, and that are adaptable to meet future needs.
Services.

We have a dedicated offshore development center in India with operations in US and UK.

� IT Consulting and Outsourcing
� Corporate Training
� Software application Development





Aditional Information

Experience: 0 - 2 years

Role:
• Technical Support Executive ( voice)
• Customer Service Executive (Non-voice)
• Customer Service Executive (Voice)
• Technical Support Representative (Non- voice)

Job Category: • Call Centre, BPO, Customer Service
• Insurance

Job Location: Bangalore, Mangalore

Key Skills: "Customer Support", "Customer Service", "Call center", "Customer Care", "Executive", "Help Desk", "Coordinator", "Non Voice", "Tech Support","Front office"

Industry:

Posted On: 10th Jun 2010